When Crisis Intake Undergoes Beneficial Changes
Seeking help in a mental health crisis is daunting, especially when that involves entering the emergency department (ED) at a hospital. For me, it’s always been like stepping through a portal into a realm with no certainty of respect, efficiency, or good choices. Yet, step one in accessing acute care starts in the ED, where blood and urine tests and EKGs are run, and where mental health assessments happen, and where the wait time for an available psych bed can become excruciatingly slow. I’ve often been through ED screening and always thought it could be done less harshly, without the sharp edges, in a way that doesn’t leave me, and other patients, further traumatized. And now, a hospital in my area has invested funds into improving the psych ED experience, providing a specialized waiting area and an alternative to psych unit inpatient stays. This is long overdue and will hopefully become a model for many other healthcare systems. (In this blog post, I won’t be naming the hospita...